Time for an out of body experience
Shane Lukas, AVN When was the last time you walked in to your office and assessed it as a potential customer? What do your prospects see and think when they walk in to your office? You walk in there every single day; you may have become blind to the things that a fresh pair of […]
B is for Benchmarking
Often just by understanding where you are against that of your competitors you can identify where you are just giving away money. Are you really performing as well as you think? If you own a business ask your accountant if they can Benchmark your firm against others in the same industry or area. With a […]
Why do we enter awards?
As a company we encourage our members to enter awards and as company we practice what we preach! So AVN entered the Lloyds Bank National Business Awards UK. We encourage our members to enter awards because its a great opportunity to reflect on what you have done. We are often too involved in the day […]
Benchmarking Your Accountancy Clients
I recently had a conversation with an Accountancy Practice about our benchmarking software (no this is not a sales pitch!). Whilst the software is intuitive, easy to use, gives great visual reports and highlights the areas you can really add value that your clients appreciate, this is just obvious value… the real value comes from […]
Times are changing!
For centuries accountants have been seen as the trusted advisor and held in high regard. A source of incredibly valuable financial information and insight. Essential to helping businesses make sound financial decisions so they can plan ahead. But now the rate of change in the world is far too rapid for a set of year […]
What makes a great accountancy practice?
The things that really successful practices do and what they have in common was the subject of a three year research project by Steve Pipe for AVN. With remarkable candour and generosity of spirit, the firms we studied revealed in precise detail exactly what they do to generate extraordinary results for themselves and their clients. […]
C is for Clarity
Our research has shown that Accountancy Practices suffer from the similar issues and their ability to deal with them effectively is often governed by their own understanding. Therefore the first step is to get Clarity on what you as an Accountancy Practice owner is looking to achieve from your business and develop a plan around […]
Disney is every companies competitor
I was listening to a great webinar today and one of the key points that hit home to me was that Disney is every companies competitor! Why? Well Disney delivers exceptional customer service. They don’t just perform above what you expect they go above and beyond that. They create an experience that lasts for years, they create memories that […]
How to win business without losing it in life
Recently I have been considering what is it that drives me. What equates to success and what drives me. When you ask what is success, you often think of earning money, profit or some other monetary gain. But when you actually really think, this is all irrelevant what really matters is family, health, love, understanding […]
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